About Carpet Masters

Carpet Masters - soapfree carpet cleaning

Carpet Masters is an owner-operated full service carpet cleaning service that provides high-quality, professional results and is dedicated to consumer awareness and customer service. We are also much more than a carpet cleaning company. Carpet Masters also offers hardwood floor cleaning, upholstery cleaning, tile, grout cleaning and sealing, hard and soft stone cleaning, polishing and sealing, odor control and pet stain removal.

We literally breathe new life into your home

We use environmentally friendly products, and we ensure you are always pleased with our work. We are dedicated to serving our customer’s needs, and our goal is 100% customer satisfaction. We strive to bring you the best in quality service. If something isn’t right, please let us know.

We stand by our work

Our service is always 100% satisfaction guaranteed. With 13 years of experience in the carpet cleaning business, we know how to provide friendly, efficient service while taking special care of your home.

Awesome Customers Appreciate us

Carpet Masters is a family-owned-and-operated carpet cleaning business serving San Bernardino, California, and the Inland Empire for more than 50 years. The owner, Dick Stephens, has been in this line of work since 21 years old. Our employees are highly trained, provide excellent customer service, and have been here for at least ten years each, so they certainly have plenty of experience. We’ve come to believe in quality, excellent customer service, and the master craftsmanship you deserve through our extensive work. We would love to have you as our newest long-time customer!

Dick Stephens founded Carpet Masters in 1958 in a building on Adams St in Muscoy, with the idea to be a one-stop-shop for all of his customers’ interior maintenance needs. He eventually expanded into furniture and drapery cleaning, starting with just carpet cleaning. With the addition of these services, he found that not only did his customers need their interior items cleaned, they also needed them replaced. So he added an upholsterer and a drapery fabricator to his staff, but he was not finished.

In 1978, he moved to his current location on South Waterman Avenue in San Bernardino and added new flooring products to his menu of services. For the next 15 years, Carpet Masters grew to over 25 employees, with numerous other subcontractors adding to the workforce. Finally, in 1989, Carpet Maters became licensed flooring contractors and began an impressive history of residential and commercial flooring projects throughout San Bernardino, Riverside, and Orange Counties.

No home-based carpet cleaner can offer the professional services and care Carpet Masters delivers daily. 

New Ownership

In 2018 Matthew Jensen, who at the time owned Pro Home Care, acquired Carpet Masters from Dick. Matthew, who is a proud veteran of this beautiful country felt it would be a great asset to acquire Carpet Masters. It was a wonderfully smooth transition, and Carpet Masters customers quickly learned that the new ownership meant great things for the Inland Empire. Times have changed, but the quality that Carpet Masters provides to each and every customer is backed by a golden reputation for quality that is unmatched in the industry. And all of this is a result of 58 years of experience and superior customer service.

Furniture Pick up 

You can rely on us for all of your in-home furniture cleaning needs. If we determine that your furniture is too heavily soiled to clean in your home correctly, our professional technicians pick your furniture up and clean it here, in our modern facility. Typically, your furniture is returned within two days, depending on how soiled it is. Many items are cleaned more than once for the best result possible. There is no additional fee for this service, and you get a much better-finished product than if the job were to be done in your home.

Hand Cleaned

All furniture is hand cleaned, not steam cleaned, to prevent damage to your fabric. Our drying facilities include racks for cushions to dry evenly and correctly. We can clean the kinds of sensitive upholstery materials and fabrics that many other cleaning companies do not touch.